Freshdesk Pricing 2025: Plans, Costs & Reviews
Customer support software
About Freshdesk
Customer support software
Customer Support tools help businesses improve their operations and achieve better results.
Target Users
All business sizes
Pricing
Free (Sprout), $15/agent/month (Growth), $49/agent
Category
Customer Support
Freshdesk Pricing 2026
Freshdesk Alternatives & Competitors
Compare Freshdesk with other Customer Support solutions to find the best fit for your needs.
| Tool | Price Range | Key Difference | Compare |
|---|---|---|---|
| FreshdeskCurrent | Free (Sprout), $15/agent/month (Growth), $49/agent | — | — |
| Zendesk | $19/agent/month (Suite Team), $55/agent/month (Sui | Freshdesk offers a free tier while Zendesk is paid-only | Compare |
| Intercom | $39/month (Essential), $99/month (Advanced), $139/ | Freshdesk offers a free tier while Intercom is paid-only | Compare |
| Help Scout | $20/user/month (Standard), $40/user/month (Plus), | Freshdesk offers a free tier while Help Scout is paid-only | Compare |
| Gorgias | $10/month (Starter), $60/month (Basic), $300/month | Freshdesk offers a free tier while Gorgias is paid-only | Compare |
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Historical Data
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Budget Planning
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Frequently Asked Questions
How much does Freshdesk cost in 2026?
Freshdesk pricing ranges from Free (Sprout), $15/agent/month (Growth), $49/agent. Freshdesk offers a free tier to help you get started. Visit the official pricing page for the most current information.
Does Freshdesk have a free plan?
Yes, Freshdesk offers a free tier that includes basic features. This is a great way to try the product before committing to a paid plan.
How has Freshdesk pricing changed over time?
We've tracked Freshdesk pricing for over 1 year, collecting 33+ price snapshots. View the pricing history chart above to see all changes, plan updates, and feature modifications.
How can I get notified when Freshdesk changes pricing?
SaaS Price Pulse monitors Freshdesk pricing daily. Add Freshdesk to your watchlist to receive free email alerts whenever prices change.
What are the best alternatives to Freshdesk?
Popular alternatives to Freshdesk in the Customer Support category can be found in our directory. Use SaaS Price Pulse to compare pricing across all options before making a decision.
Last updated: January 16, 2026
Similar Customer Support Tools
Zendesk
Customer service and support platform
$19/agent/month (Suite Team), $55/agent/month (Sui
Intercom
Customer messaging and support platform
$39/month (Essential), $99/month (Advanced), $139/
Help Scout
Email-based customer support platform
$20/user/month (Standard), $40/user/month (Plus),
Gorgias
E-commerce helpdesk for Shopify stores
$10/month (Starter), $60/month (Basic), $300/month
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