Help & Documentation
Everything you need to get started with SaaS Price Pulse
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📚Getting Started
Frequently Asked Questions
Is SaaS Price Pulse free?
Yes! Currently in free beta with unlimited monitors. Future plans: Free tier (5 monitors) + Paid plans (unlimited monitors, API access, team features).
How often are monitors checked?
Daily at midnight UTC. You can also trigger manual checks anytime with the "Crawl Now" button. Premium plans (coming soon) will offer hourly checks.
Why didn't I receive an email alert?
Check your spam folder first (most common issue). Add alerts@saaspricepulse.com to your contacts. Verify your email address in your profile. If issues persist, contact support.
Can I monitor password-protected pages?
Not yet. Currently only public pages are supported. Login authentication is planned for a future release (paid plans).
Why is my monitor showing "Error" status?
Good news: Bot detection has been significantly improved! Our crawler now successfully accesses 100% of major SaaS pricing pages (ChatGPT, Midjourney, Cursor, GitHub, Notion, Figma, etc.).
If you still see errors, common reasons are:
• Login required: Page needs authentication (not yet supported)
• Network timeout: Page took too long to load (>10 seconds)
• Site temporarily down: Target site is experiencing issues
Try "Crawl Now" again. If it persists after 2-3 attempts, the page may require login or have temporary issues.
Can I share monitors with my team?
Not yet. Team collaboration features (shared monitors, team notifications, role-based access) are planned for a future release.
How long is change history kept?
Forever (within storage limits). We don't delete historical data unless you delete the monitor. You can export changes to CSV anytime.
Do you support API access?
Coming soon! REST API access is currently in development (paid plans). You'll be able to create monitors, fetch changes, and trigger crawls programmatically.
Detailed Guides
Creating Monitors
There are two ways to create a monitor:
- From Dashboard: Click "Add Monitor" button, enter the SaaS pricing page URL (e.g., https://slack.com/pricing), give it a name, and click "Create Monitor".
- From Directory: Browse our directory of 260+ pre-configured SaaS tools, click on any tool, and click "Add to Monitors" button.
Tip: Make sure to use the pricing page URL, not the homepage. Most tools have URLs like /pricing, /plans, or /buy.
Viewing Price Changes
All detected price changes appear on the Changes page:
- Timeline view showing all changes chronologically
- Visual diff highlighting exactly what changed
- Green text = Added content, Red text = Removed content
- Click any change to see full side-by-side comparison
- Filter by monitor or date range
Note: Changes are detected by comparing page content snapshots. Minor formatting changes may trigger alerts, but our algorithm ignores timestamps and dynamic content.
Email Alerts
Get instant email notifications when prices change:
- Professional HTML emails with visual diffs
- Sent immediately when change is detected
- Includes direct link to view full comparison
- Verify your email in Profile settings to receive alerts
Troubleshooting: Check spam folder and add alerts@saaspricepulse.com to your contacts. If still not receiving emails, verify your email address in Profile settings.
Troubleshooting Monitor Errors
Good news: Our bot detection has been significantly improved with 100% success rate on major SaaS sites.
If you see errors, here's what to check:
- Login required: Page needs authentication (not yet supported - coming soon)
- Invalid URL: Double-check the URL is correct and accessible in your browser
- Network timeout: Page took too long to load (>10 seconds)
- Site down: Target site is experiencing temporary issues
Solution: Try "Crawl Now" button 2-3 times. If error persists, the page may require login or have ongoing issues.
SaaS Directory (260+ Tools)
Browse our curated directory of 260+ popular SaaS tools across 15 categories:
- AI & Machine Learning (ChatGPT, Claude, Midjourney, etc.)
- SEO Tools (Ahrefs, SEMrush, Moz, etc.)
- Productivity (Notion, Asana, Trello, etc.)
- Design (Figma, Canva, Adobe Creative Cloud, etc.)
- Development (GitHub, Vercel, Supabase, etc.)
- Finance, HR, Customer Support, E-commerce, and more
Quick Add: Click any tool to add it to your monitors in one click. Pre-configured with correct pricing URLs.
Advanced: XPath Selectors
For advanced users: Monitor specific sections of a page using XPath selectors.
Example: To monitor only the pricing table on a page:
//div[@class="pricing-table"]Note: Leave XPath blank to monitor the entire page (recommended for most users).
Key Features
Automatic Monitoring
Daily automated checks for all your monitors. No manual work required.
Email Alerts
Get notified instantly when competitors change their pricing. Professional HTML emails.
Visual Diffs
Side-by-side comparison showing exactly what changed. Green for added, red for removed.
Price History
Track pricing trends over time. See all historical changes in timeline view.
260+ SaaS Tools
Pre-configured monitors for popular tools. Browse directory and add with one click.
Manual Crawls
Trigger immediate checks anytime with "Crawl Now" button. Results in 5-10 seconds.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of SaaS Price Pulse.
Response time: 24-48 hours